Reference

What You Agree to When You Use v77v

These terms set out how your account works, what we expect from you, and what you can expect from us — covering deposits through JazzCash, Easypaisa, and Raast, account access, and how disputes are handled.

Account eligibility appliesJazzCash, Easypaisa, Raast coveredPakistan regional access only where permittedSubject to local law
v77v What You Agree to When You Use v77v
HOW WE OPERATE

How We Apply and Enforce These Terms

Our approach to these terms is practical and consistent. We apply them the same way across every account, whether you deposit via Easypaisa or Raast, and we expect the same straightforward conduct from you. If an issue arises with your account or a transaction, we follow a documented review process before any action is taken.

Account Security

Your account is secured with OTP-based login. We never ask for your PIN or wallet password. Any suspicious access attempt should be reported to support immediately so we can lock the account.

Data Handling

Personal and payment data you share during registration or wallet verification is held securely and used only for account operation, fraud prevention, and legal compliance — not sold or shared for marketing.

Wallet Verification

Before a withdrawal is released, we verify that the receiving wallet — JazzCash, Easypaisa, or Raast — matches the account holder name on record. This step protects you against unauthorised withdrawals.

Terms Disputes

If you believe a term has been applied incorrectly to your account, raise it in writing via email. We aim to respond with a clear explanation of the decision and the specific clause we applied.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about how they have been applied to your account, our support team is the right starting point. We handle account-related queries including disputes over transactions made via JazzCash, Easypaisa, or Raast, and questions about eligibility or account status.

Team online

Live Chat

Open the chat window from your account dashboard. This is the fastest path for urgent terms queries, account access issues, or transaction disputes.

Email Support

Send a written query to our support address found in the Help section of your account. Email suits detailed questions about specific clauses or withdrawal conditions.

Help Centre

Our Help Centre has written answers for the most common terms questions — account limits, payment conditions, and what happens when a wallet verification is requested.

Questions About Our Terms, Answered

These are the questions we hear most often about how our terms work in practice — covering account eligibility, payment rules, and what to do when something is unclear.

Account registration is open to individuals who meet the age and eligibility requirements in their region, where access is permitted under local law in Pakistan. We verify identity before processing withdrawals.

We publish the updated terms on this page and notify you through your account. Continuing to use the platform after that point means you accept the changes. You can close your account if you do not agree.

No. These terms allow one account per person. Duplicate accounts are a breach and may result in both accounts being suspended and any pending withdrawals being reviewed before release.

We return funds to the original payment source — JazzCash number, Easypaisa account, or Raast ID — as a fraud-prevention measure. This matches the depositing wallet to the verified account holder.

Before your first withdrawal, we ask you to confirm that the wallet number on file matches your registered name. You do this through the account verification section — no documents are required for standard wallet verification.

Send a written email through the Help section of your account, describing the decision and which part of the terms you believe was applied incorrectly. We review and respond with the specific clause and reasoning.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.